Hotel D'Orangerie - Maastricht

The staff was super friendly, very patient with my less than perfect Dutch language skills, and very helpful in getting us oriented to where we were in the city and what areas of Masstricht were worth visiting. If you're interested in being close to the pulse of the city, without having to deal with a lot of noise, with great views close to the river, then this is the place for you!

The parking was convenient, but certainly added to the expense of our 2 days in town.

The breakfast room

Lack of staff on site overnight - the fire alarm went off - the firebrigade arrived promptly - they were able to confirm it was a false alarm - it took 20/30 mins for someone to arrive to turn off the alarm

We've booked including breakfast, and when we arrived we noticed that for a 3.50 extra charge, we could have it delivered by the roomservice. This was a very pleasant suprise: nice selection of bread, fruit, bacon&eggs, drinks, in a basket, delivered by friendly staff members.

This hotel is a bit worn-off; especially the bathroom could use a refreshment.

In a good location next to the river and only 5 mins walk to the shops and bars ect.comfortable room and in a pleasant and quiet area just off center. Freindly and efficient staff,good breakfast and generally good value. Had read one or two reviews re late night noise in the area but we heard nothing and stayed over a weekend. We did notice a local bar disco nearby but this had a notice saying it was now closed so could have been the problem previously.

Great hotel at a nice location, everything is nearby!

I liked that it was close to center.

I didnot like the fact that my room was in the atique,it was too high,without an elevator.Also I found it extremely strange and negative that the reception worked only until 23:00 and after that,if you have any problems,the personel is not willing to help you. For example,they close the front door after 23:00 and if you forgot the key for the side door,then you better find another place to stay,because there is no way that the personel will answer and help you on the phone left for emergency cases.

Staff are nice and friendly

The place is too dark, lights too dim. The room somehow gave me a very spooky feeling and I was unable to sleep during the 2 nights stay.

There is an underground parking nearby and all shopping area's of Maastricht are within walking distance. The groundfloor of the hotel is very authentic. Receptionist at arrival was very kind and stayed that way even though she had to clean our bath tub after the cleaning staff forgot that. Breakfast is quite elaborate and nice for a 3star hotel. Beds are of excellent quality.

-Value for money is poor. Paying over 160 euro for one night in a junior suite that is smaller than an average hotel room and just includes a third bed with a blanket over it, is a bit over the top. We were under the roof with one small window. No airco. -If you notice the bath has not been cleaned and was obviously quite soapy from the last guest, you unavoidably wonder what else they forgot... -"Coffee shop" across the street attracks a special kind of people making our return to the hotel in the late evening quite an uncomfortable experience and the noise of "hanging" drunk and drugged people lasted till way over 5 o'clock in the morning. -Very poor sound isolation of the room through the door. -Very noisy breakfast room -No elevator

The location of the hotel is very good, near all shops and restaurants. Good breakfast and comfortable beds.

The only negative point is that the water pressure under the shower was very, very low; almost no water came out of it. So washing your hair is hardly impossible.. But that's the only negative point.

The old style and the luxury feeling it was giving by just small things like the toilet articles, towels, good coffee machine in the room. The room itself was really small. Next time I prefer to pay more to get a larger room. Hospitality at the service desk.

The area around the hotel didn't gave me a safe feeling, because of the persons hanging around. Within the hotel no problem at all.

Some staff are helpful. Location is good.

Promised minibar was 14c and staff argued it was working! Promised Wifi not working in room - again staff indifferent. No lift.

Location to the centre of the old town.

Nothing to comment other than being charged some four weeks prior to arrival

Nice atmosphere and location.

Not enough coffee, creamer and sugar in the room.

Very comfortable hotel, there was everything you need for a city trip stay. Cozy, nice ambiance. Great location.

close to the centre (5 minutes walk). Breakfast was 4* quality.

person at the reception was too arrogant, not guest oriented. Room was very small (approx.175 sqf INCL. bathroom!). No elevator and small stairs. Parking is public and not easy to get a spot in the weekends. Out of the approx. 135 night I slept in a hotel over the last 365, this one is in the bottom top 3. Especially with the requested price.